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Letsmed is NOT a 'trading' company, but a technical and commercial advisor throughout the entire process. Our real product is the comprehensive service we offer to both distributors and manufacturers, in order to guarantee a successful and sustainable DIRECT cooperation over time. The holder of each health registration is always the client, and shipments are made directly from the factory to the final recipient, that is, our client. Throughout the cooperation, both distributors and manufacturers maintain a direct and continuous link with each other.

Quite the opposite. The Letsmed team operates in the same time zone as distributors and manufacturers, makes periodic visits to each factory and each client, and knows first-hand their needs, regulations and technical requirements, thus facilitating communication in the appropriate language and with the right person. For a regulatory issue, our local team contacts directly with the distributor's regulatory manager, and subsequently, our team in Shanghai manages the same matter with the manufacturer's regulatory manager. In this way, speed in communication and correct treatment of information is guaranteed.

Not at all. Letsmed handles significant annual volumes, much higher than those of an individual distributor, which ensures a solid negotiating position. Thanks to our multinational model, we have global information on each product and market, which allows us to understand precisely the conditions that each supplier and client needs. Our experienced technical team guarantees that the price of each product corresponds to its quality level. The clearest proof of this competitiveness is that, after so many years of activity, Letsmed continues to grow and achieve the introduction of most of its products in multiple commercial channels, largely through the award of public tenders, which represent the most demanding channel.

Letsmed ensures complete and effective follow-up of each operation. In case of inconveniences during the useful life of the product, our company collaborates in the definition and implementation of corrective measures and manages, when appropriate, the compensation of losses. All this with the objective of maintaining the continuity of cooperation.

We believe that long-term cooperation is only possible if there is mutual support and respect. Therefore, Letsmed protects the position of each manufacturer and each distributor in their market, avoiding unfair competition and even managing and supervising exclusivity, when both parties require it and it is beneficial for both.

Our services are included in each quotation. In this way, 100% transparency between Letsmed and its manufacturers and total visibility of each operation for its clients is guaranteed.

For Letsmed, competitiveness is not defined only by price. It is about a set of values: fair price, guaranteed quality, control and traceability, and compliance with deadlines. The combination of all these factors creates a unique and advantageous condition for each cooperation.

The brand under which each product is manufactured is defined by the client or by the supplier, as agreed and authorized by both.